In order to smoothen up the coordination between the real estate developers as well as home buyers, the Telangana State Real Estate Regulatory Authority (TS-RERA) has decided to implement an online grievance redressal mechanism soon across the state. The decision has been made in a recently concluded meeting.
According to the officials, the authority has planned to appoint a 10-member committee comprising of experts and leaders from the real estate industry and residential welfare associations of various regions. These experts will address the grievances of the developers as well as homebuyers.
Giving more information on the above, K Vidhyadhar, Secretary, TSRERA revealed, “To smoothen up the whole process, the regulatory authority has decided to develop an online grievance redressal mechanism. Currently, the authority is providing training to the personnel and executives who in later stages will handle the whole mechanism.”
He further informed that the authority has already developed the portal but it will be launched once the training gets over.
The authority, at present, is accepting the complaints but in offline mode.
Apart from it, Telangana RERA has already got strict with the developers those who are not plying with the authority guidelines on Project registration. The authority has been repeatedly asking builders and other realtors to do the same. Recently, the Telangana RERA chairman has also ordered the penal officers to charge the defaulting builder with a penalty of 10% of the total project cost, if they have still not registered their project.
The authority is also organising rigorous training programmes for real estate developers to help them understand RERA and its registration process.