DDA 311

In order to curb increasing illegal construction or encroachment in the capital city, the Delhi Development Authority (DDA) has recently launched a new app ‘DDA 311’ wherein residents can register their complaints just by a click on their mobile phone.

On Monday, they have made the app live, so that all those who are facing problem from illegal construction on public land can submit their complaints by taking a picture of the property which will be a proof of that grievance. The application DDA 311 is available on both Android and iOS platforms.

A DDA official said that the app is called ‘DDA-311’ has been developed to enable users to report illegal structures and unauthorised constructions, whenever they spot something. He also said that DDA has received over 1600 complaints in a day which shows that how much the menace of illegal properties is increasing in the capital city day by day.

Giving more details, Union Minister of State Housing and Urban Affairs Hardeep Singh Puri said, “Users can upload pictures along with the location of the unauthorised construction. There will be zero tolerance for illegal encroachment. The STF will meet every two weeks and a nodal officer for each zone will be appointed. The much-needed clearing up of Delhi is underway.” He added that once the complaint will be registered, the civic bodies and authorities will further take action.

Steps to register a complaint

  • Download ‘DDA 311’ app which is available on both Android and iOS platform
  • Go to ‘STF Enforcement Drive’ Link
  • Click a photograph of illegal construction or encroachment which is done on a public land. Your GPS location will be tagged with the photograph.
  • Select the area where the unauthorized construction is taking place
  • Select Nodal officer
  • Provide a description of the property and click on the submit button to register your complaint.

Once the complaint will be submitted, the complainant will be notified through an SMS on your registered mobile number. In order to keep the complainants identity secret, DDA has decided to provide a unique user ID that could also be used to track the status of the complaint.